Refinitiv is one of the world's largest financial service data and infrastructure providers, generating $6 billion a year in revenue with 60,000 customers across the globe. But they consistently heard from customers that it was difficult to buy from them.
To make it easier for customers to sign and complete agreements, Refinitiv introduced DocuSign eSignature for Salesforce as an integrated solution to connect their sales processes. They immediately saw astonishing results: They saw a 95% reduction in the contract turnaround time for customers, from 5 days to just 6 hours.
Check out this blog post for more on how DocuSign solutions can vastly improve business processes and help create a better customer experience.