Sandvik Coromant delivers ultimate customer service with Dynamics 365

Still relying on multiple applications to manage daily business functions, data and processes that aren’t standardized across geographies? Read this customer story to learn how Sandvik Coromant used @Microsoft Dynamics 365 Customer Service to streamline customer service, cut costs and improve its customer satisfaction score by a full point. DM us to get started.

Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences – The Official Microsoft Blog

Read this insight-rich blog to learn how @Microsoft Dynamics 365 standalone Contact Center as a Service (CCaaS) solution delivers rich experiences across digital and voice channels that enable customers to resolve their own needs, equips agents with relevant context within the flow of work, and ultimately unifies operations to drive efficiency and reduce costs. DM us to begin modernizing your customer service operations with Generative AI and MS #Copilot.

Copilot can help employees use Word more creatively!

Ever wish your employees had a creative assistant to help you draft imaginative content? Microsoft’s AI-powered Copilot for Word and Designer is what you need. Ask us about @Microsoft Copilot’s creative capabilities. 🎨

Service Sophistication Model: Assess – Transform – Lead

This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a […]

Workers Think AI Will Increase Burnout

New employee survey reveals that #AIanxiety is on the rise: ➡️63% say they have some fears about AI tech ➡️49% believe AI use in the workplace will negatively impact work-life balance ➡️61% think that using AI at work will increase burnout Sobering results managers should pay attention to:

Accomplish more in less time

Create new designs, fine tune documents, collaborate seamlessly and organize your work easily with @Microsoft 365 Copilot, your AI assistant. Watch this video to see what @Microsoft Copilot can do for you.

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